Accessibility

The Municipality of Kincardine is committed to providing accessible programs and services. Accessible services meet people's needs while protecting the dignity and independence of people with disabilities.

Accessible Services

To help in meeting the needs of people with disabilities the Municipality has accessible services available in the community.

Accessible Parking

View all Accessible Parking in the Municipality of Kincardine.

Customer Feedback

The Municipality of Kincardine will receive and respond to feedback about how it provides goods or services to person with disabilities.

Use the Customer Feedback Form to provide feedback. You can also provide feedback in person, by mail, phone or fax.

Accessible Formats and Communication Supports

The Municipality of Kincardine aims to provide information in accessible formats whenever possible.

There are some cases where someone may require information in an alternative format (for example, high contrast or large print).

Please contact the Deputy Clerk if you require assistance with communication support or information in an alternate format.

Content created by the Municipality of Kincardine website and social media channels conforms to WCAG 2.0 Level AA standards. Content shared to these channels from third party sources may not conform.

If you need an alternative accessible format of the content found on this website or on our social media channels, please contact us.

Service Interruptions

A service disruption can be anything that affects how you receive or use a municipal service. This includes road closures, building closures due to bad weather and services that may be out of order.

The Municipality will post on the website and at affected buildings for planned service interruptions. Notice will be posted as soon as possible for unplanned or emergency service interruptions. Subscribe to our News and Notices to get Service Interruptions sent right to your email.

Training

Municipal volunteers must complete the following Accessibility Training within 30 days of their appointment and return the Confirmation of Training form to the Clerk's Department.

View the Accessible Customer Service Training Module (40 minutes)
Read the Accessible Customer Service Policy
View the General Requirements Training Module (12 minutes)
Read the Integrated Accessibility Standards Policy

Plans and Policies

The Municipality adheres to the Accessibility for Ontarians with Disabilities Act (AODA) and maintains:

a Multi Year Accessibility Plan;
an Accessibility Annual Public Status Update including a Catalogue of Issues;
an Accessible Customer Service Policy;
an Integrated Accessibility Standards Policy;
the 2019 Accessibility Compliance Report; and
the 2023 Accessibility Compliance Report.

The Municipality of Kincardine is working to remove barriers to accessibility and create an inclusive community.

We offer the entire community and visiting public the opportunity to fully experience many of our beaches, parks, washrooms and businesses.

Ring My Bell Project

The Ring my Bell Project is to help make businesses easier to access.

Customers can ring the bell when they:

Need help entering a business e.g., have a walker, stroller, or mobility issues
Would like the ramp out (for stores with ramps)

Doorbells are to be placed at the front entrance. A poster has been provided to alert your customers that they can “ring your bell” for assistance.

Doorbells have been provided by the Kincardine Canadian Tire and the Municipality of Kincardine.

Should you have questions contact info@kincardine.ca.

Mobi-Mat

These mats are a walkway across the sand allowing for easy access to the water's edge. They enhance mobility for people with wheelchairs, mobility scooters, and other mobility devices. They also assist with people who have difficulty walking on the uneven sand.

Each year the mats are installed the last week of June and removed the week after Labour day, at Station Beach and MacPherson Beach.

The mats were purchased with generous donations from Bruce Power and the Kincardine Rotary Club in partnership with the Kincardine Agricultural Society and the Community Foundation Grey Bruce.

Beach Wheelchair

This special wheelchair can maneuver on the sand and is fully submersible in the water.

You can reserve the Beach Wheelchair for free from the Victoria Day long weekend in May through to Labour Day in September. To reserve and for additional details, please contact the Kincardine Welcome Centre at 519-396-2731 or email tourism@kincardine.ca.

The Rotary Club of Kincardine generously donated the beach wheelchair to the community.

Wheelchair Accessible Picnic Tables and Washrooms

There is a wide selection of parks and facilities that are wheelchair accessible and have accessible picnic tables.

View a GPS map of Public Washrooms.

Accessible Parking in the Municipality of Kincardine

Are you looking for accessible parking? Click here to view a map of 50 accessible parking locations across the Municipality of Kincardine, locations mapped with photos, street addresses, and more!

Community Ramp Project

You can access a free deployable ramp at various businesses throughout the Municipality. Each business owner displays an “Access Ramp Available Upon Request” sign with a contact number.

Access a Ramp

You can access a ramp in two different ways.

Call to ask for the ramp to be put out;
A companion can enter the business and ask for the ramp to be put out.

The ramps can be found at

Finchers Ltd.
Dairy Queen
Becker Shoes
Hawgs Breath Saloon and Deli
Coldwell Banker The Property Shoppe
Gemini Jewellers
Queen Street Business Centre
West Shore Clothing
The Loop
Sunlife Financial
Station Beach Olive Oil & Balsamic Vinegar

The Community Ramp Project was developed by the StopGap Foundation. This allows communities to supply free deployable entry ramps to businesses with single stepped storefronts which prevent access to many people.

The Municipality's Accessibility Advisory Committee worked with the Kincardine BIA and Kincardine District Secondary School to make the ramps and get the word out.

Apply for a ramp

For more information on getting a ramp for your business review our StopGap Ramp Policy. To inquire about an accessibility ramp contact the Clerk, Jennifer Lawrie at jlawrie@kincardine.ca

The Municipality of Kincardine
1475 Concession 5, R.R.
#5, Kincardine, ON N2Z 2X6
Phone: 519-396-3468
F.: 519-396-8288