Accessibility | Municipality of Kincardine

The Municipality of Kincardine is committed to providing accessible programs and services. Accessible services meet people's needs while protecting the dignity and independence of people with disabilities.

Accessible services and feedback

To help in meeting the needs of people with disabilities the Municipality of Kincardine has accessible services available in the community while continuing to make improvements with the goal of offering the entire community and visiting public the opportunity to fully experience many of our beaches, parks, washrooms and businesses.

We encourage you to help us better understand how to provide goods and services to persons with disabilities by submitting a Customer Feedback Form. You can also provide your thoughts in-person, by calling 519-396-3468, e-mailing us, or by mail to:

The Municipality of Kincardine
1475 Concession 5
Kincardine, Ontario N2Z 2X6

Beach Wheelchair

Generously donated by the Rotary Club of Kincardine, the beach wheelchair is able to maneuver on the sand and is fully submersible in water.

Learn more about reserving the beach wheelchair for free seasonally on our beach webpage.

Mobi-Mat

These mats create pathway across sand, enhancing mobility for people with wheelchairs, mobility scooters, and other mobility devices. They also assist people who have difficulty walking in the uneven sand.

Each year, the mobi-mats are installed in the last week of June and removed the week after Labour Day at Station Beach and MacPherson Beach.

The mobi-mats were purchased with generous donations from Bruce Power and the Kincardine Rotary Club in partnership with the Kincardine Agricultural Society and the Community Foundation Grey Bruce.

Ring My Bell Project

The Ring My Bell Project helps make Municipality of Kincardine businesses easier to access.

Doorbells are placed at the front entrance of the building alongside a poster alerting customers that they can “ring my bell” for assistance.

Customers can ring the bell when they:

Need help entering a business (e.g., have a walker, stroller, or mobility issues)
Would like the ramp out (for stores with ramps)

Doorbells have been provided by the Kincardine Canadian Tire and the Municipality of Kincardine.

For questions about this program, contact us by e-mail.

Service interruptions

A service disruption can be anything that affects how you receive or use a municipal service. This includes road closures, building closures, and services that may be out of order.

The Municipality of Kincardine will post on the website and at affected buildings for planned service interruptions.

Notice will be posted as soon as possible for unplanned or emergency service interruptions. Subscribe to our News and Notices to get service interruptions sent right to your e-mail.

Wheelchair Accessible Picnic Tables and Washrooms

There is a wide selection of parks and facilities that are wheelchair accessible and have accessible picnic tables.

You can view our Public Washrooms map which shows the location of accessible washrooms in the Municipality of Kincardine.

Accessible formats and communications support

The Municipality of Kincardine aims to provide information in accessible formats whenever possible.

There are some cases where information may be required in an alternative format (for example, high contrast or large print). Please contact the the clerk's department by e-mail or at 519-396-3468 if you require assistance with communication support or information in an alternate format.

Content created by the Municipality of Kincardine website and social media channels conforms to WCAG 2.0 Level AA standards. Content shared to these channels from third party sources may not conform.

If you need an alternative accessible format of the content found on either this website or the Kincardine Welcomes website, or on our social media channels, please contact us by e-mail or at 519-396-3468.

Training

Municipal volunteers must complete accessibility training within 30 days of their appointment and return the Confirmation of Training form to the clerk's department. Training includes:

View the Accessible Customer Service Training Module (40 minutes)
Read the Accessible Customer Service Policy
View the General Requirements Training Module (12 minutes)
Read the Integrated Accessibility Standards Policy

Plans and policies

The Municipality adheres to the Accessibility for Ontarians with Disabilities Act (AODA) and maintains:

a Multi Year Accessibility Plan;
an Accessibility Annual Public Status Update including a Catalogue of Issues;
an Accessible Customer Service Policy;
an Integrated Accessibility Standards Policy;
the 2019 Accessibility Compliance Report; and
the 2023 Accessibility Compliance Report

The Municipality of Kincardine Council also adopted for use (with London, Ontario's permission) the Facility Accessibility Design Standards (FADS).

Accessible parking

More than 50 locations are featured in our Accessible Parking in the Municipality of Kincardine map.

Remember to respect the paths and parking spaces for those with disabilities. For some, it's the only way they may be able to access a sidewalk, business, or building.

Introductory screen for Accessible Parking in the Municipality of Kincardine video.

Watch the Accessible Parking in the Municipality of Kincardine video.